Equip new joiners
everywhere in the world
IT procurement connected to your MDM, HR data, and access workflows.
Pick a device, Primo handles the rest.
Device Procurement
Zero-Touch Deployment
Inventory & Retrieval
Device ready before day one.
From order to delivery, Primo ships, configures, and tracks every device automatically. New hires start without waiting on IT.
Offboarding without the manual work
Returns, wipes, and reassignments triggered automatically by your HR workflows.
Nothing left behind. Nothing forgotten.
FAQs
Learn everything about Primo and the most frequently asked questions. If you can't find an answer that you are looking for, feel free to drop us a line.
Primo can ship and deliver devices in over 60 countries, including across Europe, North America, Asia, and LATAM. If you’re unsure about a specific country, just ask, we likely cover it.
In most major regions, devices arrive within 5 business days. For more remote locations, our team will proactively update you on expected delivery times.
Primo supports zero-touch deployment. Apps, security settings, and user accounts are all configured before the device leaves the warehouse.
Primo allows you to choose from over 40 device models, including high-performance MacBooks M5, Windows laptops, and custom configurations for engineers, designers, or sales teams.
Primo gives you real-time visibility into every device's status, condition, and location across your global fleet, whether it's in use, in storage, or in transit.
Primo automates the full offboarding flow: generating a return label, tracking the device back, securely wiping it, and making it ready for reassignment, all synced with your HR system.
Primo partners with manufacturers and authorized repair centers. Whether it’s a warranty issue or accidental damage, we help manage the logistics so your IT team doesn’t have to.
Primo integrates with over 60 HRIS platforms. Check our integrations page or contact us if yours isn’t listed yet.