The unified IT platform built for the AI era
Primo unifies devices, access, SaaS, and ticketing, then lets agents operate them. You set the rules, the platform does the work.
Trusted by the most ambitous IT teams around the world.
Onboard and offboard in minutes
Ship a configured device and the right access on day one. Revoke all of it the moment someone leaves.
Resolve IT requests automatically
Employees ask in plain language, Primo's AI handles the routine tickets before they reach your queue.
Take control of your SaaS
See every app in use, know who has access, and cut the licenses nobody uses.
Procure hardware
Order, track, and provision devices in one flow, so what you buy lands ready to enroll.
Put AI agents to work
Build workflows and let agents run the repetitive IT tasks for you.
Connected to your stack
Build on the API, or expose Primo to your own agents through MCP.
One data model across every layer of IT
One data model across HR, devices, SaaS and access.
Every hire, role change, or departure flows from HR to every IT layer, automatically.
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Requests resolved before they reach the queue
Employees ask in Slack. Primo's agents handle the routine requests end-to-end. IT only steps in when a human is genuinely needed.
Policy enforced across every device, automatically
Set rules once. Primo applies them across Mac, Windows, Linux and mobile; and catches drift before it spreads.
Secure by design
Independently audited, encrypted by default, and built to meet the standards your auditors ask about.
Detailed audit logs
See who did what, when, and from where.
Multi-factor authentication
SSO and password policies enforced by default, for every account.
Compliance
SOC 2 Type II & GDPR compliant, with your data hosted in France.
Get IT together
Meet an IT expert
Discover Primo in 2 minutes
Take a tour of our solution in a demo video