AI-based Provisioning & Deprovisioning

Get real-time user data (team, location, role) from your HR system to assign relevant, dynamic security policies.
Instantly revoke access, reclaim devices, and deactivate accounts the minute employees exit your organization.
Seamlessly adapt access permissions when employees change roles or responsibilities.

Strengthen Your Security Posture

Role-Based Access Control (RBAC): Enforce access policies based on user roles and organizational structure.
Immediate removal of unused accounts and automatic adjustments to prevent security risks.
Clear overview & management of orphaned identities.
Built-in tools to help meet GDPR, ISO 27001, SOC 2 and other regulatory requirements.

Deep Integration Across Your IT Ecosystem

Native integrations with 60+ HRIS, identity providers, and SaaS tools including PayFit, Personio, Factorial, Okta, Azure AD, Google Workspace, and many others. It ensures your IT infrastructure is always accurate, secure, and up-to-date.
Bypass SSO tax with our AI Agents suite.

Automated
On & Offboardings

Automate every step—from account creation to final deactivation. Coordinate with HR and IT to suspend access, deprovision users, and ensure 100% of seats are freed during offboarding. Stay compliant, save time, and never miss a beat.

Adopted by IT. Backed by HR. Used by 15,000+ employees.

Compliance, encryption, and zero-touch deployment—baked in. Primo gives IT complete context and a scalable switchboard for their entire IT operations.

"Primo made setting up our first MDM solution simple and stress-free. The platform is intuitive, and their team was a true partner every step of the way."

Julien Gilli
Defacto

FAQs

Learn everything about Primo and the most frequently asked questions. If you can't find an answer that you are looking for, feel free to drop us a line.

What is identity and access management (IAM) software?

IAM software helps control who can access which apps and data in your company. It automates account creation, permissions, and offboarding to keep access secure and aligned with each user’s role.

How do I choose the right IAM solution?

Look for:

  • Integration with your tools (Google, Microsoft, Slack, etc.)
  • Automated provisioning based on HR data
  • MFA support
  • Clear access logs for compliance
  • Easy user experience for admins and employees
Why do organizations need an IAM solution?

Without IAM, access gets messy—people keep permissions they shouldn’t, and offboarding is risky. IAM keeps your systems clean, secure, and compliant.

What is Zero Trust?

Zero Trust means no one is trusted by default—even inside your network. Every access request must be verified, and only the minimum access is granted.

What is least privilege access?

It’s a security principle where users only get the access they absolutely need—nothing more. It limits risk and keeps sensitive data safer.