Equip new joiners
everywhere in the world
Streamline your procurement processes with our comprehensive
solution designed for global enterprises.
Device Procurement
Zero-Touch Deployment
Inventory & Retrieval
Onboard faster, smarter, and automated with Primo
From offer to delivery—Primo ships, configures, and tracks every device automatically, so new hires are ready from day one.
Setup compliant and automatic offboarding
Automate returns, wipes and device reassignments without lifting a finger, based on your HR workflows.
FAQs
Learn everything about Primo and the most frequently asked questions. If you can't find an answer that you are looking for, feel free to drop us a line.
Primo can ship and deliver devices in over 60 countries, including across Europe, North America, Asia, and LATAM. If you’re unsure about a specific country, just ask—we likely cover it.
In most major regions, devices arrive within 5 business days. For more remote locations, our team will proactively update you on expected delivery times.
Yes. Primo supports zero-touch deployment using Apple Business Manager and Windows Autopilot. We can pre-install apps, apply security settings, and create user accounts—all before the device leaves the warehouse.
Absolutely. Choose from over 40 device models, including high-performance MacBooks, Windows laptops, and custom configurations for engineers, designers, or sales teams.
Yes. Primo provides real-time visibility into device status, condition, and location across your global fleet—whether the device is in use, in storage, or in transit.
Primo automates offboarding:
- We generate a return label
- Track the device back to us
- Securely wipe it
- And make it ready for reassignment
All synced with your HR system.
Yes. We work with manufacturers and authorized repair centers. Whether it’s a warranty issue or accidental damage, we help manage the logistics so your IT team doesn’t have to.
Yes, Primo integrates with over 60 HRIS platforms. Check our integrations page or contact us if yours isn’t listed yet.
