Primo Changelog

Set it once, schedule the date, and Primo runs on and offboardings end to end with a final review.

Autopilot now covers both onboarding and offboarding. Define recurring settings once, including email creation, default apps, access groups. For each hire or departure, pick the date and Primo generates a run you can review and adjust. On the scheduled day Primo provisions accounts, creates mailboxes, applies access then records outcomes for audit.
Equipment shipment remains manual, with automated procurement coming soon.

Keep everything in one place to cut handoffs and speed day one.

With the power of AI, Primo automatically assigns each computer to the right employee, using accurate, real-time data. The AI examines open sessions, connexion history, previous owners, and other key data points to precisely determine which device belongs to whom, all while ensuring data privacy is maintained (privacy first).

Say goodbye to misassignments and errors: this feature reduces the risk of mistakes, streamlines inventory management, and saves you valuable time. No more manual checks for each device. Simply activate this option directly from Primo's MDM settings!

One-click remote access for faster troubleshooting.

Enable RustDesk in a profile to auto install the agent on targeted devices. Start secure sessions directly from a device page without asking users for codes or passwords. Sessions inherit your access controls and are logged for audit.
Use this to diagnose issues in real time and cut back and forth emails. It is especially useful for onboarding, remote staff, and incidents that need quick hands on help.