agent on [beta]
Reinventing IT with Uno
Primo is the only IT platform purpose-built to integrate deep AI intelligence into every aspect of IT. From automated tasks to proactive insights, Primo AI transforms IT from a reactive function into a strategic advantage.
Automate what matters, intelligently.
Seamless onboardingand offboarding
Uno proactively identifies the exact devices, applications, and security protocols each employee needs, eliminating manual interventions.
Predictive device management
It monitors device telemetry in real time and flags issues—firewall gaps, battery wear, OS patches—before they affect productivity.
Autonomous issue resolution
Uno automatically resolves common problems through intelligent workflows, reducing ticket volume and allowing IT teams to focus on high-impact strategic initiatives.
Actionable Insights & Smart Governance
AI chat assistant
Ask natural questions like “Which users need VPN licenses?” or “How many unpatched macOS devices?” Get clear answers—instantly.
Smart workflows suggestions
Uno suggests end-to-end sequences: onboarding → order laptop → configure encryption → install apps—just review and approve.
Auto‑generated reports
Weekly snapshots with cost breakdowns, security posture, device health—all auto-generated and on-brand.
Next-Generation Device Lifecycle
Stay ahead with predictive hardware insights:
Smart procurement
AI recommends device models optimized for role, usage, and region maximizing performance and satisfaction.
Seamless tech upgrades
Automatically provision new hardware models as your needs evolve—seamlessly integrating new technologies, such as next-gen Macs or PCs, into your existing workflows.
Predictive maintenance
AI predicts potential hardware failures and schedules replacements proactively, eliminating downtime.
The Primo Impact
Primo replaces 4+ tools with one centralized place that pays for itself in weeks.
Reduction in Manual IT Tasks
Up to 80% fewer tasks
Faster Employee Onboarding
50% quicker provisioning
Improved Security Response Time
65% faster issue detection
Decrease in Device Downtime
70% less downtime
Savings on Software & Device Spend
30% average cost savings
Improvement in Compliance Audits
90% faster audit readiness
