Why Primo

Modern MDM that gives IT full control with half the effort

Always Compliant, Automatically
Stay audit-ready without effort. Built-in policies keep every device compliant so IT can focus on higher-value work.
Unified Multi-OS Management
Manage every device—Windows, macOS, Linux, and mobile—from one dashboard, giving IT full visibility and faster issue resolution.
Effortlessly Enforce your Own Rules
From MFA to encryption, deploy security and compliance controls that adjust dynamically to your org’s structure based on your custom attributes.
Dashboard with a toggle security for password and a list of targeted devices
Why Primo

One connected IT ecosystem that runs itself

Native HRIS integration
Apply the right policies automatically as teams change. HRIS syncs remove manual provisioning and human error.
Global Device Purchasing
Ship devices anywhere, pre-secured and ready to work, giving new hires a smooth start and IT teams hours back.
Effortless On- and Offboarding Automation
Native integrations with 60+ HRIS, identity providers, and SaaS tools ensure you stay compliant and save time.
Why Primo

Reinventing IT with Uno AI. Automate what matters, intelligently

Autonomous issue resolution
Uno AI automatically resolves common problems through intelligent workflows, reducing ticket volume and allowing IT teams to focus on high-impact strategic initiatives.
Predictive device management
It monitors device telemetry in real time and flags issues—firewall gaps, battery wear, OS patches—before they affect productivity.
AI chat assistant
Ask natural questions like “Which users need VPN licenses?” or “How many unpatched macOS devices?” Get clear answers—instantly.
Chat interface showing a conversation where a user requests daily reminders to encrypt unencrypted devices with a Help Center link; the system confirms emailing 14 employees and setting up the daily reminder.

Adopted by IT. Backed by HR.
Used by 15,000+ employees.

“Primo is our new secret weapon for welcoming our new talents and managing our employees. Primo has become essential to help Faume grow rapidly, allowing us to save valuable time and effort.”

jocelyn profil
Jocelyn Kerbourc'h
Founder & CTO

"We rolled out Primo’s MDM across our fleet of 250 devices six months ago, and it’s been a great and smooth experience. It significantly streamlined my daily work and saved me a considerable amount of time."

Jonathan profil
Jonathan Bianchi
IT Manager

"We were looking for a comprehensive tool to give us a 360° view of our IT fleet, and we're delighted to have found Primo, which meets our expectations and those of our employees with an all-in-one platform that's getting better every day."

Michael profil
Michael Le Bail
CTO

FAQs

Learn everything about Primo and the most frequently asked questions. If you can't find an answer that you are looking for, feel free to drop us a line.

What is mobile device management (MDM)?

Mobile device management (MDM) is software that allows IT teams to centrally manage and secure laptops, smartphones, and tablets across an organization. With MDM, companies can enforce security rules, push apps and updates, monitor devices in real time, and remotely lock or wipe lost or stolen equipment. It’s a key tool for protecting company data and ensuring compliance across your entire device fleet.

What can you do with MDM?

MDM is designed to give IT teams full visibility and control over their device fleet. With Primo MDM, you can:

  • Enforce company policies like passcode requirements, disk encryption, and app blacklisting.
  • Configure device settings, install software, and roll out updates remotely.
  • Locate, lock, or wipe a device if it’s lost or stolen.
  • Automate onboarding and offboarding workflows so devices are set up (or cleaned) in just a few clicks.
  • Ensure compliance with internal standards and external regulations like ISO 27001 or GDPR.
How do I choose the right MDM solution?

When choosing an MDM, here are the main factors to consider:

  • Cross-platform support: Make sure your MDM works with all the devices you manage—macOS, Windows, Linux, Android, and iOS.
  • Security capabilities: Look for features like remote wipe, FileVault/BitLocker enforcement, admin rights control, and app whitelisting.
  • Growth readiness: Your MDM should scale easily with your company, whether you're onboarding 5 devices or 500.
  • Integrations: Choose a solution that connects with your existing stack—HR systems, SSO providers, endpoint protection, and procurement workflows. Primo, for example, bridges device management with HR data to automate setup and permissions.
  • Ease of use: A clean interface and clear workflows save your IT team hours every week. Look for tools with a central dashboard and actionable insights.
  • Transparent pricing: Understand whether pricing is per device, per user, or feature-based. Primo offers flat monthly pricing with no surprise fees.
What is BYOD and how does Primo handle it?

BYOD (Bring Your Own Device) allows employees to use personal devices for work. Primo supports BYOD scenarios by applying lightweight security and compliance rules without taking full control of the device. That means employees keep their privacy, while IT ensures business data stays protected.

Can Primo handle Apple Business Manager (ABM) enrollments?

Yes. Primo fully supports zero-touch deployment via Apple Business Manager. Devices can be pre-configured and shipped directly to employees—when they turn them on, they’re automatically enrolled into your MDM with the right apps, settings, and restrictions applied.

What about Windows Autopilot enrollment?

Absolutely. Primo integrates with Windows Autopilot to streamline device provisioning in 40+ countries. Just define your setup templates—Primo handles the configuration and shipping so your team can focus on what matters.

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