Routine tickets close in Slack, your fleet stays in policy on its own, every hire and leaver is handled from the HR record. You set the rules, agents apply them.

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4.5/5 on

Trusted by the most ambitious IT teams around the world.

Le dashboard nous donne une vue d'ensemble qu'on n'avait pas avant Primo.  On voit tout ce qui compte, et on prend de meilleures décisions.

Fuki Wony

Lead Infra & IT

Connected to the stack you already run

Primo plugs into your tools, not the other way around. 100+ native integrations, a full API and MCP support for your own agents.

Identity

Google Workspace, Okta, Entra. Access flows from your identity source of truth, both ways.

HR System

60+ providers.
Every hire, role change or departure triggers the right IT action.

Security

EDR and compliance tools connected.
Signals and evidence on the same audit trail.

Are there minimum user/device requirements?

No minimum for companies under 100 employees. Primo scales with you whether you have 5 or 500 devices.

Can Primo be used by MSPs?

Primo is MSP-friendly. Our partners use it to streamline onboarding and manage multiple clients efficiently.

Can we connect Primo with our HR platform?

Primo integrates with over 60 HRIS platforms. Check our integrations page or contact us if yours isn’t listed yet.

Can we migrate from another MDM or IAM system to Primo?

Yes, most of our customers come from other tools. We guide you through a smooth and secure migration process.

Can we set different permissions for IT, HR, and managers?

Primo supports role-based collaboration between IT, HR, and managers, and even more granular custom roles.

Do you offer implementation support or onboarding specialists?

Our team helps you get started fast, with onboarding and migrations completed in just a few days.

Does Primo support multi-tenant or multi-org environments?

Primo supports multi-tenant setups, ideal for large groups or external partners managing multiple entities.

Is Primo compliant with SOC 2?

Security is core to Primo: we’re proud to be SOC 2 Type II compliant to ensure your data stays protected.

Is there a discount for annual billing or volume?

We can offer discounts for annual billing and large deployments: let’s chat to find the best fit for you.

What is BYOD and how does Primo handle it?

Primo helps you secure personal laptops (BYOD) in just a few clicks, with easy enrollment and 1-click disenrollment if needed.

Why not just use Apple Business Manager or Google Workspace directly?

Primo goes further by unifying and automating workflows across platforms, with full visibility and security in one place.

Independently audited, encrypted by default, and built to meet the standards your auditors ask about.

Isometric illustration of a disk for encryption audit

Detailed audit logs

See who did what, when, and from where.

Multi-factor authentication

SSO and password policies enforced by default, for every account.

Compliance

SOC 2 Type II & GDPR compliant, with your data hosted in France.

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The daily run handled.
The rest is yours.