An IT setup to structure before Primo
When Assane Dembélé takes over IT at Innovafeed, the challenge is immediate: structuring the management of a rapidly expanding fleet in a company whose growth had outpaced the deployment of dedicated IT tools. Without a centralized MDM, visibility over workstations remains partial. Onboarding and offboarding processes still rely on manual actions, and some devices fall outside fleet tracking.
To structure the management, the team first tests specialized external vendors, without results that meet their needs. They then evaluate Intune, but the solution proves too costly. After thorough market research, Primo emerges as the answer, thanks to its flexibility and ability to adapt to specific requirements.
Deploying across 250 predominantly Windows workstations
Innovafeed today manages 250 workstations, primarily on Windows. This configuration required a tailored approach. The initial challenge: deploying the Primo agent without any action from end users. Working closely with the Primo teams, Assane develops GPOs (Group Policy Objects) to automate the installation. An iterative process, punctuated by regular exchanges and adjustments, resulting in a smooth deployment across all of the company’s sites.
The result: full visibility across every device in the fleet, with no “ghost” device that could slip through updates or security policies. Primo is now the central point of fleet management, including for EDR antivirus deployment.
Onboarding, offboarding, and security unified in Primo
One of Primo’s most structuring contributions to Innovafeed lies in its connection with the company’s HR tool. As soon as an employee joins or leaves, the information is automatically reflected in Primo. Device assignment or removal, along with Google Workspace account provisioning or revocation, are managed directly from the interface — no need to log into the Google console, no need to coordinate with HR teams.
In the event of non-return of equipment, the IT team can remotely lock or wipe the device as soon as the user connects to the internet. The policy applies instantly, forcing the laptop to be returned to the site. An operational safety net, critical for a multi-site company in full growth.
